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Swiggy increases the commission of the platform for customers in the midst of an increase in orders, Etbrandequity

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Swiggy has increased the commission of the platform for its food delivery activity to RS 14 from RS 12 in some geographical areas, where it is witnessing an increase in orders.The platform commission is a fixed charge of which customers Swiggy And his rival Zomato pays on their food delivery orders.

The people of knowledge said that the increase in Swiggy RS 2 was launched for some pockets on Friday and that it will go back with the excursion once the increase in demand cools down.

To tell the truth, the commission of the RS 14 platform includes the tax of goods and services (GST). Zomato, excluding GST, had a charge of RS 10 for food delivery orders. In April 2023, Swiggy was the first to start collecting a commission of RS 2 platform. Gradually, he increased the 12 -hour RS tax to focus on the unitary economy. Zomato followed a similar trend and while the initial excursions were quick, the last time this commission was increased in October 2024.

Although these withdrawals are a fraction of the average value of RS 500-600 which have aggregators, they help improve consolidated margins.Swiggy did not answer the questions sent by ET until the time of the publication of this story.

Fire unitary economy

Swiggy has increased the commission of the platform at a time when the company’s losses doubled in the quarter of April in June due to the increase in investments in its Instamart operations.

For the period April-June, Swiggy’s Net loss has doubled year on year (YOY) at RS 1,197 CroreWhile spent RS 1,053 liquidity cror on a clear basis, after taking into account the operational, investment and financing activities. The operating revenues of the company based in Bengaluru for the quarter increased by 54% to RS 4.961 Crore.

Meanwhile, Swiggy and Zomato should face competition in the food deliveries sector from Excellent, the new service launched by the Racing Racing Platform while reducing the offer.Currently, it is available for Koramangala customers, HSR and Bengaluru BTM layouts. Unlike Zomato and Swiggy, which take commissions of 16-30% by the restaurant partners, is intended to upload commissions to 8-15%.

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  • Updated On Aug 16, 2025 at 12:30 PM IST
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  • Posted on August 16, 2025 at 12:30
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  • 2 min read
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