BRAND v/s Trusted BRAND? or How to build a trusted brand?
Well! we all know many brands, lots of big names comes in our mind but when we talk about a trusted brand it’s kind of a debate.
One common thing, we all have some (bad or good) experiences in the past about certain brands and that’s the reason we tag them as a trusted brand or just a brand.
Having a continuous brand visibility and advertising influence majority of the people and manipulate the brand acceptance. in a way you can say it’s a branding approach.
I’m sure you would agree that there is a big different remain the same BRAND v/s Trusted Brand
As per my knowledge and experience If you really want to build a trusted brand, its quite simple.
5 Tips to build a trusted brand in 2021
1. Always remember business means a long-term relationship with your customer
2. Have a customer centric approach, Listen to your customers first.
3. If there is any mistake, Just accept it and apologise first. Help them out being honest and polite.
4. Offer them what they want – Don’t just sell any product or service but give them a solution/experience/outcome/result which they are expecting for end of the day.
5. If any criticism comes up, take is as a feedback or an opportunity to improve in your business.
Thank you for reading it so far..
If you have any thoughts, please comment…