Effective Digital Marketing Tips For Hotel & Resort To Get More Customers
Have a very creative & user friendly website for your hotel & resort business.
Website should have an easy navigation so that customers can explore everything what they need in a hotel or resort.
Every business owner of hotel & resort should understand that, most customer check following points before selecting a hotel & resort.
- Online Bookings
- Photos inside and outside of hotel rooms
- Reviews & testimonials
- Pricings & Availability
- Sessional Discounts
- Location Map
- Contact Details
Along with amenities nearby like hospital, airport, local stations. It helps customers to make discussion to choose hotel.
Have an online support system for Hotel & Resort business
Every single customer is very important for business. To incase every customer you have following features:
- Live Chat – Chat option allows customers to ask questions and get instant answers. This how your hotel and resorts trust get increased
- Call Back – Where customer can leave their name and contact number. And your support team and contact with offers and availability to incase the opportunity.
- Option Forms – Offering discount you can collect users email address and their name and contact number.
- Email Automation – You can send monthly newsletter. Hotel promotional packages offers etc. Also you can set series of emails for following
- Welcome to Customer
- When payment is done
- Thanks for choosing hotel
- Birthday wishes etc
- Asking for feedback about hotel & resort services
- Offering discount during off season time
If you any question comment below or you need an advance hotel & resort digital marketing strategy you can contact support team.